ISO 9001 and ISO 20000

Following a comprehensive audit, we are pleased to announce that The Technology Forge has completed certification for both the ISO 9001 and ISO 20000 standards.

ISOISO is an independent, non-governmental, international organisation with a membership of 161 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.

ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organisations to be more efficient and improve customer satisfaction. The standard is based on the idea of continual improvement and defined how The Technology Forge can meet the requirements of our customers and other stakeholders.

ISO 20000 is an IT service management standard. It specifies requirements for The Technology Forge to plan, establish, implement, operate, monitor, review, maintain and improve the service management system.

The Technology Forge was already ISO 27001 certified (Information Security Management) and via meeting these three standards we are able to assure our clients that high standards are met across the multiple facets of the organisation.